Customer Satisfaction Survey

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Dear Customer,

Since your satisfaction is one of the main targets for TURCOMP HOLOWORLD SDN BHD and we recognize the great importance of the feedback on performance of our products and services, we kindly ask your help to give rating on each evaluation criteria/KPI below.

*1 – highly unsatisfied 2 – unsatisfied 3 – neutral 4 – satisfied 5 – highly satisfied

Blank Form (#3)

1. Rate our product quality

1

2

3

4

5

2. Does our product meet your needs and expectations?

1

2

3

4

5

3. Rate ability to meet delivery date

1

2

3

4

5

4. Rate quickness and efficiency in feedback to customer (quotations/job status/technical queries)

1

2

3

4

5

5. Rate quality of documentation (user manual) related to products

1

2

3

4

5

6. Customer service and support activities (i.e. logistics, administration)

1

2

3

4

5

7. Rate how much customer oriented is Turcomp Holoworld

1

2

3

4

5

8. Do you think it is easy to do business with Turcomp Holoworld?

1

2

3

4

5

Did you notice any issue or concern with our products or services TURCOMP HOLOWORLD SDN BHD supported you? If yes, please kindly describe it here below:

SUGGESTION: Areas for improvement

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Turcomp Holoworld
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TURCOMP HOLOWORLD SDN BHD 1243500H

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